Privacy Policy

Effective Date: January 1, 2026

Integrity Laundry Services, LLC Privacy Policy

Integrity Laundry Services, LLC (“Integrity Laundry Services,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us by phone, email, or text message.

Information We Collect

We may collect the following information:

  • Name
  • Company name
  • Billing and service addresses
  • Email address
  • Mobile and telephone numbers
  • Payment and billing information
  • Service history
  • Delivery and pickup information
  • Communications with our customer service team
  • Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

  • Provide laundry and linen management services
  • Schedule deliveries and pickups
  • Process payments and invoices
  • Respond to customer inquiries
  • Improve our products and services
  • Send account notifications and service updates
  • Send SMS messages when you have provided consent
  • Meet legal and regulatory requirements

SMS Communications

If you consent to receive text messages from Integrity Laundry Services, you may receive messages regarding:

  • Delivery notifications
  • Pickup reminders
  • Service updates
  • Account notifications
  • Appointment reminders
  • Customer support communications

Message frequency varies based on your account activity.

Message and data rates may apply according to your mobile carrier.

You may opt out at any time by replying STOP. Reply HELP for assistance.

Your consent to receive text messages is not a condition of purchasing any products or services.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may share information only with trusted service providers that help us operate our business, including providers of:

  • Payment processing
  • Website hosting
  • Cloud services
  • Customer communication services (including SMS delivery providers such as Twilio)
  • Software platforms used to provide our services

These providers may use your information only to perform services on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

  • Request access to your information
  • Request corrections
  • Request deletion where permitted by law
  • Withdraw consent for SMS communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Integrity Laundry Services, LLC

Phone: 877-699-6065

Email: support@integritylaundryservices.com

Website: https://www.integritylaundryservices.com